Stars for Craft CMS
Troubleshooting
Reviews or comments not showing
Only Approved submissions appear on the frontend. By default, new reviews and comments are set to Pending and need moderation. Either approve them in the Control Panel, or set defaultStatus to approved in your configuration.
Comments aren’t available
The comment system is gated behind the enableComments setting. Make sure it’s turned on under Stars → Settings. If replies aren’t nesting, check maxCommentDepth — a value of 1 disables replies entirely.
Valid submissions rejected as spam
If legitimate submissions are being blocked, review your anti-spam settings. A short minSubmissionTime can flag fast (but real) submissions, and an aggressive rateLimitMinutes limits repeat submissions per IP. Note that per-IP rate limiting requires captureIpAddress to be enabled.
Captcha widget not appearing
Confirm captchaProvider is set to something other than none and that both the site and secret keys are filled in. On the frontend, render the widget using craft.reviews.captcha() or craft.comments.captcha(), which return null when captcha is disabled.
Schema.org not appearing in search
Google may take time to pick up the markup. Make sure enableSchemaOrg is on and that craft.reviews.schemaOrg(entry) is output in your page <head>. Use Google’s Rich Results Test to verify your JSON-LD.
Getting Help
If you encounter issues, please open an issue on GitHub.